Word Document Recover File | Citrix Terminal Session

A very common issue with word showing a document recovery file globally to all users opening a word document on a Citrix / Terminal server environment.

This document recovery file is usually caused by the domain administrator of the server / network as they should be the only user with access to write such a reg key in the following location.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\10.0\Word\Resiliency\DocumentRecovery\

To clear this file just delete the reg keys in this directory in your registry on the Citrix / Terminal server in question

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