Sophos Puremessage Stops Update and scanning

See – http://www.sophos.com/it-it/support/knowledgebase/119717.aspx   PureMessage for Microsoft Exchange Stop the following service: Sophos PureMessage Scanner ​Set the start-up type to ‘disabled’ for the following service: Sophos PureMessage Scanner Delete the following file of Sophos Anti-Virus: 32-bit: C:\Program Files\Sophos\Sophos Anti-Virus\savsync.upd 64-bit: C:\Program Files (x86)\Sophos\Sophos Anti-Virus\savsync.upd Delete the following file of Sophos AutoUpdate: Vista\7\2008\2012: ‘C:\ProgramData\Sophos\AutoUpdate\data\status\status.xml’ 2003/XP:  ‘C:\Program files\Sophos\AutoUpdate\data\status\status.xml’…